General Notifications

NEXT FULFILLMENT DATE: We have shipped out all orders up to and including order#19079.  The next fulfillment date will be announced as appropriate. 

COVID-19 NOTICE:   We're based in New York City, which is currently advising that all residents healthy or sick stay at home as much as possible.  As of March 17, 2020, we have decided to reduce shipping from our daily M-F schedule to 1 time a week as appropriate.  Currently, all of our team members are healthy.   We have increased cleaning and sanitizing in our Flatiron studio, and only one team member is allowed in the studio to fill orders at any given time.  

Please note: we are not winding skeins at this time. 

We ship the majority of our packages using USPS or Fedex. In the past few days, we've noticed that a portion of shipments are taking several days longer than is typical. Please allow for more time than normal for packages to arrive. 

For additional information on how COVID-19 has impacted their operations, please view the links below:

https://about.usps.com/newsroom/service-alerts/

https://www.fedex.com/en-us/service-alerts.html

We would like to thank you for your loyalty and patience during this unprecedented period. 

Please stay safe, healthy and strong! 

 

 

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