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Delivery

HOLIDAY SHIPPING NOTIFICATION: we have been advised by our shipping providers that the last day for pre-Christmas delivery within the US is December 19th.  While we will make every effort to ensure that orders placed by December 19th will be packaged and fulfilled by us for pre-Christmas delivery, we cannot guaratee a pre-Christmas arrival as there are delays in the package and mail system that are out of our control, i.e. weather, package volume, etc.)

The pre-Christmas delivery arrival for international locations has past. 

Order Processing: We generally process, package and ship your order within 2-3 business days, although usually we’re much faster than that. We ship orders Monday thru Saturday year round, except during certain holidays.

US Flat Rate: For all delivery addresses within the United States, we recommend shipping via our Flat Rate:

  • Free US shipping for orders over $60. We will send your packages for free using USPS First Class, Priority Mail, Parcel Post or UPS at our discretion.
  • $5 US Flat Rate. For orders below $60 going to US destinations, we charge $5 for shipping via USPS First Class, Priority Mail, Parcel Post or UPS at our discretion.
  • Most items shipped via USPS or UPS will arrive within 3-10 business days.
  • Packages sent by USPS or UPS include delivery confirmation, which can be tracked on the USPS or UPS website, depending on the carrier used.

Canada:

  • Free Canada shipping for orders over $150. We will send your packages for free using USPS First Class, Priority Mail, Parcel Post or UPS at our discretion.
  • $7.50 Canada Flat Rate. For orders below $150 going to Canadian destinations, we charge $7.50 for shipping via USPS First Class, Parcel Post or UPS at our discretion.
  • $20 Canada USPS Priority Mail. We ship most items to Canada using priority mail for a flat rate of $20.  *In the event, we are unable to ship at the flat rate, we will contact you with a revised shipping fee.  Packages sent via USPS Priority Mail flat rate to Canada now include a tracking number!
  • Most items shipped via USPS or UPS will arrive within 5-10 business days.
  • Packages sent by UPS include delivery confirmation, which can be tracked on the UPS website. Please note that we are unable to provide tracking numbers for packages sent by First Class or Parcel Post.
  • Please note that for Canada shipments, customs and brokerage fees may apply. Jones & Vandermeer is not responsible for these fees.

International Shipping (excluding Canada): we ship to international addresses via USPS Priority Mail International, Fedex or UPS at our discretion. Most items will ship for a flat rate of $24.95.  *In the event, we are unable to ship at the flat rate, we will contact you with a revised shipping fee.  Your credit card will not be charged until you agree to the revised shipping fee.  Please note that for international shipments, customs and brokerage fees may apply. These fees vary from country to country. Jones & Vandermeer is not responsible for these fees. USPS tracking numbers are sometimes not trackable.

Expedited Shipping: if you need your package right away, we can ship your package via UPS Next Day Air, Second Day Air and Three Day Air. Please contact us for a quote as the shipping charges will vary based on destination and contents.

Patterns: Jones & Vandermeer patterns are sold as downloadable .pdf product.  You will be given a link to download and print the pattern after zipping through check-out.  If you have problems downloading the pattern, please contact us.  We're happy to help.