Email is magical and is our preferred means of communication. As a small business, it enables us to work efficiently, keep our product fresh and prices fair. We love email, and it's also the fastest and easiest way to reach us. For all questions, please email firstname.lastname@example.org. We generally reply to your inquiries within 1-3 business days, if not sooner.
We can also be reached at (888) 856-3820. Please be patient with us and do leave us a message if we are unable to pick-up the line. We usually return phone messages within a week. Please leave both your phone number and an email address for us to respond. Many times, the best way for us to answer one of your questions is through a photo, which we cannot send to you through a phone call. If it's something more pressing or if you do not hear back from us by phone, please send us an email at email@example.com. Email really is the fastest way to reach us.
If you do not hear back from us within 72 hours, please email us again. Frequently, we cannot return phone messages because we cannot understand the number or email address left for us.
For snail mail inquiries, our mailing address is:
14 Murray Street, Suite 106
New York, NY 10007
Our studio is not open to the public.
Click here to view answers to our most Frequently Asked Questions.