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Gift Certificates(Page)
Jones & Vandermeer gift certificates are the perfect gift for any occasion and giving one has never been easier. Our gift certificates can be redeemed for any product on our website. Simply...
Returns & Cancellations(Page)We want you to enjoy your shopping experience with us. If you are not satisfied with a product, please return it to us within 30 days for an exchange or refund of the product. To return a...
Delivery(Page)If you absolutely need a package by a certain time, please contact us in advance to make arrangements. UK SHIPPING NOTICE: As of January 1, 2021, we have su
About Us(Page)Our Story, Our Yarn It all started with a ball of yarn... a ball of magical mink and cuddly cashmere yarn that a friend brought back from her travels. “How curious!” we said. Having quickly knit...
Security & Privacy(Page)PRIVACY POLICY What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. When...
FAQ(Page)Q: My package is delayed. What can you do? Delays have become much more common as a result of supply chain disruptions (i.e. high package volumes, unexpected weather conditions, labor...
Terms of Use(Page)Welcome to the jonesandvandermeer.com website (the "Site"). Jones & Vandermeer LLC provides services to you subject to the notices, terms, and conditions set forth in this agreement (the...
